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Frequently Asked Questions


How can I disable the auto-publish feature?

To disable the auto-publish feature go into your settings on the left hand navigation bar.

In the auto-publish section, the switch will be highlighted in green to indicate that auto-publish is on. Click the switch and it will turn yellow to indicate auto-publish has been turned off.

For more information on auto-publish, click Auto Publish


What steps do I take if I forgot my password?

Visit the login screen of your social starter dashboard.

Click the “forgot password?” link and you will be redirected to a new page.

Enter your email and click “reset password”.

An email will be delivered to your inbox where you will reset your password.

 

 


Who can I contact with questions?

For support please contact our Customer Service team with questions at 800-526-4902.

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